Kshitija Niyogi

Summary

Senior TPM building and shipping platform, infrastructure, and AI programs at scale. Most recently leading AI voice-app delivery at a stealth startup; previously 3 years driving Platform Engineering programs at Dropbox, including the 2024 Spring Release of end-to-end encryption.

Experience

1. Senior Technical Program Manager — AI — Stealth Startup

   2024 — Present

   • ·Led delivery of MVP for a real-time voice AI product, shipping the first customer-ready release on a compressed timeline.
   • ·Established the eval and quality framework used by ML and product to ship model and prompt changes with confidence.
   • ·Owned cross-functional cadence (product, ML, infra, design) and the executive narrative for founders and investors.

2. Senior Technical Program Manager — Platform Engineering — Dropbox

   2021 — 2024

   • ·Program-led the End-to-End Encryption launch as part of the Dropbox 2024 Spring Release — coordinating engineering, security, legal, compliance, design, and GTM across multiple orgs.
   • ·Drove platform reliability and developer-experience programs that shortened build, test, and deploy cycles for hundreds of engineers.
   • ·Operated as the connective tissue between executive stakeholders and IC engineering — owning roadmap, risk, and exec-level reporting.

3. Technical Program Manager — FlashBlade NPI — Pure Storage

   2018 — 2021

   • ·Shipped multiple FlashBlade generations into global GA, aligning hardware, software, supply-chain, legal, and field-readiness teams.
   • ·Built the launch operating model — release trains, gate reviews, and risk dashboards — that scaled across the platform org.
   • ·Partnered with engineering leadership on roadmap trade-offs and commit-vs-stretch planning.

4. Technical Program Manager — Data Center Switching — Cisco

   2015 — 2018

   • ·Delivered multiple NX-OS major and maintenance releases on schedule, across hundreds of feature commitments.
   • ·Built release scorecards and quality gates adopted across the BU for predictable, low-risk shipping.
   • ·Drove cross-team incident reviews and corrective-action tracking to improve release quality release-over-release.

5. Program Manager — AppleCare Voice / IVR Platform — Apple

   2013 — 2015

   • ·Led platform upgrades across geographies with zero customer-facing downtime windows.
   • ·Coordinated capacity, telephony vendors, and internal engineering for a 24×7 customer-critical system.

6. Software Engineer / Program Engineer — Adobe

   2011 — 2013

   • ·Hands-on engineering background informs how I scope, estimate, and de-risk programs.

7. Technology Consultant — Accenture

   2008 — 2011

   • ·Multi-client delivery across enterprise IT, networking, and education.

Education

• MIT Professional Education

  Applied Generative AI / AI Strategy · 2025 — 2026

• The Wharton School (Online)

  Business Strategy & Management · Certificate

• University of Mumbai

  B.E., Electronics Engineering